Payment and refund

NiNet provides monthly and annually payment of services. The user is obligated to settle his services no later than 7 days before the deadline, the user is also responsible for payment of all banking, international, national and local added value associated with the service that he buys. Any misuse of resources will be sanctioned as soon as possible. The user whose performance leads to costs is due to be paid by NiNet Company. User can cancel services to NiNet. Fees are not obliged to return to the User. If it exceeds the allowed resources, the user is obliged to pay. Service may be terminated if the payment is not settled. The user is obliged to retain proof (paper or file) if he has paid by a credit card through the Internet. If the user who lives abroad does not have a credit card, payment can be made via the foreign currency account of the so-called wire transfer. Refunds are possible if the user is not satisfied with the service and is obliged to inform the responsible persons in Ninet within 30 days. Refunds in the case of internet domain registration are not possible.

In the case of a refund to a customer who has previously paid the invoice using card payment, in part or in full and regardless of the reason for the return, Ninet is obliged to make a refund solely through VISA, EC / MC and Maestro payment methods, which means that, at the request of the seller, the bank shall make a refund to the account of the card user.

Data protection

When entering payment card information, confidential information is transmitted through a public network in a protected (encrypted) form using the SSL protocol and the PKI system, as well as the state-of-the-art cryptographic technology.

Data protection during the purchase is guaranteed either by the payment card processor - Banca Intesa ad Beograd - for residents only, or by the 2CheckOut (2CO) - for the international (non-resident) customers. Ninet Company in both cases acts as an authorized merchant, not collecting or storing any credit card data or so.